Returns & Exchanges

At Proactive Healthcare, we want you to be completely satisfied with your fashion purchase. If your items aren't the perfect fit, you can return them within 30 days of delivery for a full refund or exchange provided they are in original condition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your unworn items with original tags attached in the original shipping box or a similar durable mailer.

3

Attach Shipping Label

Print the prepaid shipping label generated from our portal and affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing